Privacy Policy
Bassel Digital LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our websites, platforms, services, and communication channels, including WhatsApp.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and country
- Information you provide when completing quizzes, booking calls, or registering for programs
- Communication data when you contact us via WhatsApp, email, or other messaging channels
- Technical data such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Provide educational content, services, and coaching programs
- Respond to inquiries and customer support requests
- Send service-related messages such as confirmations, reminders, and important updates
- Deliver educational and promotional communications when you have provided consent
- Improve our platforms, services, and user experience
- Comply with legal and regulatory obligations
3. WhatsApp Communications & Consent
If you choose to communicate with us via WhatsApp or provide your phone number, you acknowledge and agree that:
- You may receive messages related to your inquiries, bookings, quiz results, account updates, or services you requested
- Messages may include confirmations, reminders, educational information, and relevant follow-ups
- Marketing or promotional messages will only be sent when you have explicitly opted in
You may opt out of WhatsApp communications at any time by replying “STOP” or by contacting us directly.
Bassel Digital LLC uses WhatsApp in accordance with WhatsApp Business and Meta Platform policies.
4. Message Automation & Third-Party Tools
We may use trusted third-party platforms and automation tools to manage communications, including automated messages, reminders, and notifications.
These tools process personal data only as necessary to deliver our services and are required to maintain appropriate security and confidentiality standards.
5. Data Sharing
We do not sell your personal data.
We may share information only with:
- Service providers that support our operations (such as CRM systems, messaging platforms, analytics providers, and hosting services)
- Legal or regulatory authorities, when required by law
All third parties are required to process personal data securely and in compliance with applicable privacy regulations.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
You may request deletion of your personal data at any time, subject to applicable laws.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for communications
- Object to certain data processing activities
To exercise these rights, please contact us using the details below.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
9. International Users
Bassel Digital LLC operates from the United States and serves users globally. By using our services, you acknowledge and consent to the transfer and processing of your information in accordance with this Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Email:
support@basseldigital.com
Business Entity: Bassel Digital LLC, United States